24 Abbeydale Road South, Sheffield S7 2QN
Telephone: 0114 2363391

Covid-19: Protecting clients and staff

We want to work alongside our clients to ensure they follow government guidelines regarding social distancing and unnecessary travel so will only be having face to face appointments for emergency and urgent cases.

  • We are implementing a one client per appointment policy.
  • Please ring reception when you have arrived at the practice and wait in your car with your pet until reception call you to tell you to come in, or the vet/ nurse can come to collect your pet from the car.
  • There will be the option of using the main door for entering the practice and another door for leaving to allow social distancing.
  • Collections of urgent medications can still be facilitated through our reception team dispensary.
  • Please note that for the protection of both you and our staff, we are no longer taking cash payments but will accept contactless or card payments.

If you are suffering from a new continuous cough or have a high temperature, please do not come into the Veterinary Hospital.

 

For all non urgent cases we will be offer telemedicine with one of our team (telephone and video consults). Please call reception on 0114 2363391 and a telemedicine appointment can be made for you. Any medications advised/ dispensed can be posted out to you.

 

We have made this decision to allow us to continue to provide veterinary care to all our patients while ensuring the health and wellbeing of our clients and staff.

 

For more information on how the Royal College of Veterinary Surgeons (RCVS) support these guidelines click here

 

 

 

Posted 1st April 2020