Visiting the practice video

To allow our team to continue to provide 24 hour in house veterinary care for you and your pet we will continue to offer socially distanced consultations and face covering may be requested when you enter the practice. We appreciate all your support and patience during this time.

For vet or nurse socially distanced appointments at Park Veterinary Hospital & Hope Valley Veterinary Clinic

We have an appointment only system. Please ring in advance to arrange an appointment.

Please check-in using the check-in tab on our website when you have arrived at the practice. You can wait in your car with your pet until the vet calls your mobile telephone to discuss your appointment. You can also check in at reception and wait in the reception area.

You must bring a face covering and use this if requested.

When the vet/ nurse is ready your pet will be taken into the consulting room. You can wait in your car/ outside or in reception.

Please note that for the protection of both you and our staff, we are discouraging cash payments but will accept contactless or card payments.

For medication & food collection at Park Veterinary Hospital & Hope Valley Veterinary Clinic

Collections of medications can still be facilitated through our reception team dispensary. 
You must bring a face covering and use this if requested.

If you are suffering from any signs that could be linked to Covid, please do not come into the practice. If your pet requires urgent or emergency treatment, please ring the practice and we can discuss how to meet these needs.

We will continue to offer telemedicine with one of our team (telephone and video consults) where appropriate. Please call reception on 0114 2363391 and a telemedicine appointment can be made for you.

We have made this decision to allow us to continue to provide veterinary care to all our patients while ensuring the health and wellbeing of our clients and staff.

Posted 26th March 2022